Redefining Business Travel Standards with Viking Tourism: Complete Management Beyond Tickets
In the corporate world, time is money—but a poorly managed travel program wastes both cash and energy. At Viking Tourism, we are not just an intermediary; we are a trusted partner that reduces your company’s costs, ensures employee safety, and transforms data into strategic power.
Here are our corporate travel management standards with the Viking Tourism difference:
1. Comprehensive Service: Everything You Need Under One Roof
For us, there are no boundaries. We go beyond airline tickets and hotel reservations to manage the entire process from visa services and car rentals to event management (MICE) and special meet-and-greet services. From field teams to top executives (VIP), we meet every profile’s needs without disrupting complex billing processes.
2. Transparent and Disciplined Business Model
When working with Viking Tourism, there are no surprises. Whether it is a per-transaction service fee or a management fee, our commercial model is always clear and traceable. Our Service Level Agreements (SLAs) are not just words on paper—they are concrete commitments protected by penalty clauses.
3. Uninterrupted Support and Duty of Care
Crisis moments during business travel (strikes, adverse weather, health issues) are our area of expertise. With crisis management procedures compliant with ISO 31030 standards:
- True 24/7 Support: We are always by your side with our in-house expert teams, without outsourcing.
- Real-Time Tracking: In a crisis, we locate your traveler within seconds and ensure a safe transition to secure areas.
4. Operational Speed: Zero Errors in Refunds and Changes
We know that the biggest operational burden in Türkiye lies in refund and reissue processes. Viking Tourism’s experienced team manages these operations in line with strict IATA rules and documented procedures, preventing erroneous charges (ADM) and protecting your budget.
5. Information Security: Your Data Is Safe With Us
We don’t just say we are secure—we prove it. With KVKK compliance, the ISO 27001 Information Security Management System, and regular audit trails (logging), we protect all your data—from passport details to spending patterns—at the highest standards.
6. Technological Advantage: Ending the “PDF Report Trap”
We don’t believe in sending static PDF reports and calling it reporting. With the Corporate Travel Portal offered by Viking Tourism, full control of data is in your hands:
- Live Dashboards: Monitor your spending, travel policy compliance, and savings rates in real time.
- Data Export: Export the data you need in raw format or integrate it into your systems.
7. Payment Convenience and Secure Systems
We apply global standards in credit card data management. The responsibility matrix between your company and ours is always documented, ensuring full security and transparency at every stage of the payment flow.
8. Measurable Success: Real-Time Performance Tracking
We enable you to measure service quality not by feelings, but by data.
- Call response times,
- First-response speed to requests,
- Issue resolution rates—all are validated through monthly Key Performance Indicator (KPI) reports provided to you.
9. Future-Ready Technology: Integration and Smart Approvals
Viking Tourism technology integrates seamlessly with your existing finance (ERP) systems. With Single Sign-On (SSO) and automated approval workflows aligned with your hierarchy, we eliminate manual workloads and reduce error margins to zero.
10. Honest Pricing and Maximum Savings
We eliminate the risk of the cheapest offer becoming the most expensive. By optimizing your travel policy, Viking Tourism removes “hidden costs.” Through airline agreements and customized pricing simulations, we help you use your budget in the most efficient way possible.
Conclusion: You Stay in Control with Viking Tourism
Business travel management requires speed, security, and data discipline. At Viking Tourism, we combine these core pillars with technology to transform your travel program into a professional control tower.
Contact us to experience the privileged world of Viking Tourism and modernize your travel program.